We've been using Tracey's property management service for almost 10 years now and don't know how we would have managed without her.  Living in the U.S. and visiting only once or twice a year, we've needed to rely on Tracey to manage repairs, take care of bills and coordinate all aspects of renting our little house.  It's a relief to not need to worry about things and just be able to relax and enjoy ourselves when we visit.  Most importantly, everything is handled in a pleasant and congenial manner.  I couldn't recommend her more highly.

We have had a small country property near Penne in Abruzzo for eight years now, but decided to try letting the house for holiday rentals, for the weeks we were not using it ourselves. We were given contact details for Tracey’s property management services, as someone who could arrange everything for us in our absence. We did just that and have never looked back!

Tracey takes care of everything from advertising the property, dealing with all enquiries and looking after guests once they arrive. She organizes the cleaning, laundry and provides a first point of contact for guests during their stay, should they have any problem or enquiries. She provides an excellent service and with great inter personal skills, is easy to deal with.

Our project has been a great success with a good number of bookings and some very happy guests! We cannot recommend Tracey’s property management services too highly!

We had a house in Penne for 11 years, and during all of that time Tracey looked after the house for us. Checking for mail, paying bills, taking delivery of furniture, finding tradesmen and acting as an interpreter for us, arranging for the boiler to be serviced etc

We let the house for a short time, and Tracey met our guests and organized the cleaning in between bookings. It really would have been impossible for us to have managed without her, and we trusted her completely.

Tracey also found a buyer for our house, and helped us through the selling process. Tracey has been a huge help to us, and we can highly recommend her services.

We first met Tracey and Pete in 2007 when we started our search for our holiday home and, 8 years on, we can honestly say that they have supported us every step of the way and we have no hesitation in recommending them to assist you in finding your home, steering you through the buying process and managing your property.  The house is spotless when we arrive for our holiday and the garden is tidy.  We know that we can trust everything to be done on time and that gives us great peace of mind.  Over the years we have had builders, plumbers, electricians, painters and decorators working at our house, renovating and maintaining the property and Tracey has been invaluable sorting everything out for us, without any fuss and keeping us informed.

Bills are paid on time, any queries are dealt with efficiently and if we have guests staying at the house, Tracey and Pete meet and greet them.  We know that we can ask for any shopping or any errands to be done at any time.  Really cannot fault the service that they provide.  

We have known Tracey and Pete for several years as our right hand people in the Abruzzo. It would have proved extremely difficult if not impossible to manage renovations and ongoing work to our holiday home without them. Tracey has been consistently diligent, efficient and organized in her work, whether it be getting plumbers and builders in and overseeing work done, paying bills or managing holiday guest requests, changeovers, trips to and from the airport, with Pete doing gardening, maintenance and painting. They are always willing, always quick to respond via email or phone, with plenty of initiative and suggestions.

We cannot recommend them highly enough. You will not regret your decision should you choose them …we certainly never have and count them now as friends as well.

We have been so lucky, throughout the time since we bought our house in Abruzzo in 2005, to have Tracey checking the house and looking after things for us. I’m not sure how we would have managed without her.
It was therefore not a difficult decision to ask Tracey to look after marketing and selling the house for us.
All her advice on pricing and the market rang true and proved to be supported by market conditions when we sold last summer.
Tracey then looked after all the administration work involved in the sale, with all the bureaucracy that entails, with her customary efficiency, patience and good humour.
Nothing was too much trouble, and the sale went through in the planned timescale without setback. She also acted as our power of attorney so that we didn’t have to attend the final signing, as we would have found it too upsetting!
We certainly would totally recommend the service provided and the stress free experience it gave us.
Thank you so much Tracey.

"I can't imagine what it would be like if we didn't have you to monitor progress - we'd be totally in the dark. Many thanks for all your help."

"Tracey and Peter have been an immense help to us, providing high quality, professional services to let us make the most out of our holiday home. All their work has been carried out to a very high standard, and their ability to organise just about every aspect, from paying bills to organising the local "artisans", means we can just turn up and enjoy our house. Meraviglioso!"

HOW WOULD WE MANAGE WITHOUT THEM??

Tracey and Pete came highly recommended by many when we posted on a local chat room for some reliable help in our area. 

What valuable advice those people gave us - Tracey and Pete have been a God-send and we don't know how we would organize our holiday home rentals without them. 

They are honest, reliable, efficient and trustworthy and willing to consider any request to help... which makes them irreplaceable in our book :) No task is too small - or too large!! and all is carried out with a cheerful word and a happy smile.

We would have no hesitation reommending Tracey and Pete to any needing reliable service in the area, and would happily chat with anyone who needed further information if necessary. 

We have been using the client services from ‘Abruzzo Reality’, i.e. Tracey and Peter, for the past 7 years and in that time not only have they provided us with a reliable and professional service they have gone above and beyond what has been required of them, managing both the property and the utilities.
Having someone with both the local language and knowledge of local contacts to get any work we require completed has been invaluable, and knowing that someone is local to our property is very reassuring. Not sure what we would do without their indispensable help and service, which are much appreciated.

"Tracey plays an influential and catalytic role by managing our home effectively, overseeing extenuating works and building improvements, payment of services and caretaking when unoccupied. We have never once regretted our association nor been proven wrong in our judge of character. She has worked and continues to work very hard for us."

"Tracey and Pete are our key holders, and have been invaluable. Not only preparing for and meeting guests, but also arranging for tradesmen to carry out maintenance and repairs. They have been a great help in paying bills for us, which requires an understanding of the language that we do not have. We would have no hesitation in recommending them to other property owners in the area."